Get in Touch With Us
If you have a question about our reviews, spotted something that needs updating, or want to discuss how we cover crypto casinos for US players, this page explains the best ways to reach us and what happens after you do.
How to Reach the Team
Email is the most direct route to our editorial team. Every message is read by a real person, and we aim to respond within two working days. Reaching us at [email protected] is the fastest way to get a considered reply.
To help us direct your message quickly, a short note about the nature of your enquiry at the top of your email goes a long way — whether it's a content question, a correction, or a commercial matter.
What You Can Contact Us About
We hear from a wide range of readers. Below are the most common reasons people get in touch:
- Content questions — If something in our reviews or bonus comparisons is unclear, or you'd like more detail on how a particular site or promotion works, ask away.
- Corrections and accuracy flags — We take factual accuracy seriously. If you believe a figure, rating, or piece of information is out of date or incorrect, please tell us. We review flagged content promptly and publish corrections where warranted.
- Site suggestions — Is there a topic, comparison angle, or type of crypto casino content you'd like to see covered? Reader input genuinely shapes what we prioritise.
- Editorial and partnership enquiries — If you represent an operator, affiliate network, or industry organisation and want to explore working together, introduce yourself and outline what you have in mind. We'll respond clearly about what's possible within our editorial standards.
- Responsible gambling concerns — If you or someone you know is struggling with gambling, please mention this in your message and we'll point you towards appropriate support. You can also contact the National Problem Gambling Helpline directly at 1-800-GAMBLER, available 24 hours a day.
What to Expect After You Email
Once your message arrives, it goes to a member of our editorial team — not an automated system. You'll receive a reply from someone who has actually read what you wrote.
Our standard turnaround is two working days. During busier periods it may take slightly longer, but we always follow up. If your query is time-sensitive, say so in the subject line and we'll prioritise accordingly.
About Our Editorial Standards
Bitcoin Casinos is an independent comparison site covering offshore crypto casinos for US players. Our reviews are researched and written by our editorial team — led by Melanie Scott — and every ranking reflects editorial assessment, not commercial placement. Operators cannot buy a higher position.
We disclose where affiliate relationships exist, and we're committed to keeping our bonus comparisons, payout speed assessments, and licensing notes accurate and current. If a site's terms change, or a reader flags a discrepancy, we revisit the content.
Our coverage focuses on factors that matter most to US players: supported cryptocurrencies, welcome bonuses and their wagering requirements, KYC and verification policies, payout speed, game selection, and the offshore legal landscape. We never present offshore crypto casinos as clearly regulated for US players — they operate in a legal grey area, and we say so plainly on every relevant page.
A Note on Legal and Tax Matters
We are not able to provide legal or tax advice. If your question concerns the legality of playing at a specific site in your state, or your obligations as a US taxpayer on gambling or crypto gains, we'll do our best to point you toward general resources — but you should always consult a qualified professional for guidance specific to your situation.
Age and Responsible Play Reminder
All content on this site is intended for adults aged 18 or over (21 or over where required by your state). Gambling carries real financial risk, and crypto's price volatility adds a layer on top of that. If gambling is causing you or someone close to you harm, please reach out to the National Problem Gambling Helpline: 1-800-GAMBLER. Offshore sites may not offer the same self-exclusion tools or player protections as state-regulated operators.
Thank you for visiting. We look forward to hearing from you.